Privacy Policy

Effective date: July 28, 2026

This Privacy Policy explains how Yadalog Corporation (“Yadalog,” “we,” “us”) collects, uses, and protects information across the Yadalog platform, this website, and the Yadalog mobile app (together, the “Services”). Yadalog provides AI-assisted phone and SMS tools for home-service businesses. Our customers are businesses (“Business Users”) who use Yadalog to communicate with their own customers (“End Customers”).

Who this applies to

Business Users — the account holders and their team members who sign in to the Yadalog dashboard or mobile app.
End Customers — the people a Business User communicates with through Yadalog. We process their information on the Business User’s behalf, as a service provider.
Website visitors — people who browse this site or join our waitlist / request a demo.

Information we collect

Account & identity data. The email address and/or phone number a Business User uses to sign in (we use one-time passcodes), and a user account identifier.
Customer records. Contact information Business Users add about their End Customers — names, phone numbers, email addresses, and service addresses.
Content you provide. Notes you write about a customer, and the message drafts you review, approve, edit, or decline in the app.
Communications. Call and SMS records processed through the platform (e.g., timestamps, phone numbers, message text, call summaries).
Device & push data. If you enable notifications in the mobile app, a device push token so we can send you approval alerts.
Website data. Email or phone number you submit on this site, and basic, aggregate site analytics.

How we use information

To provide, operate, and secure the Services.
To let Business Users manage contacts, review the AI assistant’s proposed messages, and approve or decline them.
To send push notifications to the mobile app when an action needs a Business User’s approval.
To build and maintain a customer “memory” (facts and summaries) that helps the AI assistant respond appropriately on future calls and messages.
To send transactional and, where opted in, promotional SMS (see below).
To communicate with you about the product, support, and demos.

AI processing

Yadalog uses artificial intelligence to draft messages, summarize interactions, and organize customer memory. To do this, content you provide — such as customer notes and message drafts, along with relevant customer context — is sent to our third-party AI provider, Anthropic (the Claude models), which processes it on our behalf to generate these outputs. This content is used to provide the Services to you; it is not used to serve you advertising. Yadalog does not use your content to train our own advertising or profiling systems.

How information is shared

We do not sell your personal information, and we do not share End Customer contact information or mobile data with third parties for their own marketing. We share data only with service providers that process it on our behalf under appropriate agreements, including:

Anthropic — AI processing (message drafting, summaries, memory).
Supabase — database and authentication / hosting.
Telnyx — voice and SMS delivery.
Stripe — subscription billing for Business Users.
Vercel — application and website hosting and aggregate analytics.

We may also disclose information if required by law or to protect the rights, safety, and security of our users and the Services.

SMS & mobile information

When you provide your phone number and consent to receive SMS messages from Yadalog, we collect and use your mobile phone number to deliver the SMS categories you have opted in to:

Transactional SMS — demo scheduling/confirmations, reminders, login verification codes, account notifications, and service alerts.
Promotional/marketing SMS — product updates, offers, and follow-ups. Sent only if you separately opt in to marketing messages; you can decline marketing SMS while still receiving transactional SMS.

Mobile opt-in data and phone numbers are never shared or sold to third parties or affiliates for their own marketing or promotional purposes.

You can opt out of SMS messages at any time by replying STOP to any message. Reply HELP for assistance. Standard message and data rates may apply. Message frequency may vary. See our Terms of Service for additional details.

Your choices & account deletion

Delete your account in the app. Business Users can delete their account from the mobile app under the Account tab, or from the web dashboard. Deleting your account removes your personal account data. (If you are the sole owner of a business account, we’ll direct you to manage closure of the organization and its data from the web dashboard, so billing and shared business records are handled safely.)
Request deletion by email. You can request deletion of your account or other personal data by contacting brandon@yadalog.com.
You can opt out of marketing emails by replying to any email from us.
You can opt out of SMS by replying STOP.

End Customers: if you wish to access or delete information a business holds about you in Yadalog, please contact that business directly, as they control that data. We will assist them in fulfilling your request.

Data retention

We retain personal information for as long as an account is active or as needed to provide the Services, and then delete or anonymize it, except where we must retain it to comply with legal obligations or resolve disputes. Deleting an account removes associated personal data as described above.

Security

We use industry-standard measures to protect information, including encryption in transit and access controls. No method of transmission or storage is completely secure, but we work to protect your data and continually improve our safeguards.

Children

The Services are intended for businesses and are not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. When we do, we’ll revise the effective date above and, where appropriate, provide additional notice.

Contact

Questions or requests? Email us at brandon@yadalog.com.